About visit request watchlist workflow in ClearID - ClearID

Genetec ClearID™ User Guide

Applies to
ClearID
Last updated
2024-04-09
Content type
Guides > User guides
Language
English
Product
ClearID

A watchlist workflow is a series of activities associated with screening visitors who are invited to a site. These activities are performed by the system during the life cycle of a visit request if watchlists are enabled for the account. The activities can change the visit request state and properties, affect other entities in the system, or wait for a condition to become true.

The workflow helps automate screening visitors for persons or companies of interest during a self-service check-in or a self-registration, so that people involved in the review and approval process can focus on other tasks.

The following diagram illustrates the watchlist workflow that occurs (if the watchlist function is enabled for your account) in Genetec ClearID™ and Synergis™ in parallel with the visit request workflow.
End watchlist screening For each visitor Does visitor match a watchlist entry Is match part of a block entry list Watchlist manager unblocks visitor No (Passed screening) 1 (No match found) No (Passed screening) 1 (A match on the notify list) Yes No Yes Yes Begin watchlist screening

1 Visitor registration is only confirmed after screened visitors are not found in any block entry watchlists. Any visitors that are blocked do not receive a visit notification email.