Modifying identities in ClearID - ClearID

Genetec ClearID™ User Guide
Applies to
ClearID
Last updated
2024-04-09
Content type
Guides > User guides
Language
English
Product
ClearID

After you have added identities, you might need to modify the identity details. You can deactivate or activate an identity, or modify identity details after a change in job title, department, company, supervisors, personal information, and so on.

Before you begin

Create your identities.

What you should know

  • Only account administrators, supervisors, or identities or roles with the required permissions can modify identities.
  • Only account administrators can delete identities.
IMPORTANT: If you make updates to identities that are synchronized with an external data source, your changes can be overwritten by the synchronization.

Procedure

  1. From the Home page, click Organization > Identities.
  2. Select an option from the drop-down menu to display the identities that you require. Choose one of the following:
    Active
    Displays active identities.
    Inactive
    Displays inactive identities.
    All
    Displays all active and inactive identities.
  3. In the Search field, enter your search criteria and press enter.
  4. Select an identity from the list to view the identity details.
    identities page in Genetec ClearID™ showing General identity information.
  5. Modify any settings, or deactivate or activate an identity as required.
    For example, after a change in job title, department, company, supervisors, personal information, and so on.
  6. Click Save to submit your changes.

After you finish

Delete Identities that are obsolete or no longer required.