Reviewing cardholders and identities information in ClearID - ClearID

Genetec ClearID™ User Guide

Applies to
ClearID
Last updated
2024-04-09
Content type
Guides > User guides
Language
English
Product
ClearID

To ensure that cardholders are correctly associated with their corresponding identities in Genetec ClearID™ when systems are added, check that all cardholders have a valid business email address.

What you should know

This procedure is only applicable when you are setting up ClearID with an existing Synergis™ system that contains cardholders.
  • All existing cardholders in Security Center require a valid business email address before they can be associated with their corresponding identities in ClearID.
  • If all cardholders are created by ClearID, then the GUID is used to associate the cardholders with their corresponding identities automatically.

Procedure

To review identities in ClearID:

  1. From the Home page, click Organization > Identities.
  2. Click an identity in the list to see the identity details.
    The following example shows a ClearID identity:

To review cardholders associated with a ClearID identity:

  1. From the Home page, click Organization > Identities.
  2. Click an identity in the list to see the identity details.
  3. Click Access control.
    A list of Security Center cardholders associated with a ClearID identity is displayed in the Associated cardholders section.

After you finish

Add your systems.