Configuring the ClearID Self-Service Kiosk label printer (Brother QL-820NWBc, QL-820NWB, or QL-810W)

Configuring the ClearID Self-Service Kiosk label printer (Brother QL-820NWBc, QL-820NWB, or QL-810W) - ClearID

Genetec ClearID™ User Guide

Applies to

ClearID

Last updated

2024-04-09

Content type

Guides > User guides

Language

English

Product

ClearID

Before visitors can use the Genetec ClearID™ Self-Service Kiosk to check in, you must configure the label printer so that labels can be printed during the check-in process.

Before you begin

Familiarize yourself with the following:

NOTE: The Brother QL-820NWBc replaced the Brother QL-820NWB printer (discontinued). For more information about the differences, see Brother QL-820NWBc Specifications changes.

What you should know

Best Practice: Use only one label printer per kiosk and pair the printer with the kiosk using Bluetooth.

If you require one label printer to be used with many kiosk devices, or you need the label printer far away from the kiosk devices use Wi-Fi or Ethernet. For example, two kiosks by the entrance and one label printer on the reception desk.

NOTE: A rechargeable Li-ion battery unit (power supply) can also be purchased and used in situations where mains power is unavailable.

Procedure

Choose one of the following:

After you finish

From time to time you might need to order supplies, replace the coin cell battery, recharge the optional battery unit (if used), or clean the label printer.

For more information, see Brother QL-810W/QL-820NWB Quick Setup Guide and Brother QL810W/QL-820NWB User Guide.