The Genetec ClearID™ web portal and the ClearID plugin are compatible with Security Center 5.10 or later.
The web portal and plugin support Security Center versions for a maximum of 3 years after the first GA release date.
| Security Center version | Security Center first GA release date | Security Center end of support in ClearID |
|---|---|---|
| 5.10 | March 2021 | March 2024 |
| 5.11 | September 2022 | September 2025 |
| 5.12 | December 2023 | December 2026 |
IMPORTANT: You must have Synergis™
Professional or Enterprise to use ClearID. For more
information, see License options for ClearID system integration.