About watchlists in ClearID - ClearID

Genetec ClearID™ User Guide

Applies to
ClearID
Last updated
2024-04-09
Content type
Guides > User guides
Language
English
Product
ClearID

In Genetec ClearID™, watchlists are used to screen visitors at an individual or company level and perform allow, block, or notify actions at a site or global level as specified in the watchlist configuration.

Screening matches only occur when the following applies:
  • Individuals: There is a First name and Last name match, First name and Last name alias match, or Email address match.
  • Companies: There is a Company name, company domain, or email address domain match.
There are two types of watchlist:
  • Individuals watchlist
  • Companies watchlist

An Individuals watchlist is used to monitor visitor check-ins for persons of interest listed in a watchlist and then take action as specified in the watchlist configuration. For example, you might create an individuals watchlist to automatically block visitors listed in a watchlist and notify watchlist managers. For other situations, you might only notify watchlist managers. You might also create an individuals watchlist to notify all watchlist managers when VIPs check-in at your site.

A Companies watchlist is used to monitor visitor check-ins for companies of interest listed in a watchlist and then take action as specified in the watchlist configuration. For example, you might create a companies watchlist to automatically block access  for people with a Company name, company domain, or email address domain that matches specific companies of interest listed in this watchlist.
NOTE: The Individuals or Companies listed in the entries inside a watchlist can be entered individually or imported as a whole using a .CSV file.

Watchlist behavior

The behavior of the watchlists can be configured differently as follows:
  • Notify watchlist managers.
  • Automatically block visitors listed in a watchlist and notify watchlist managers.

Global watchlists

In Genetec ClearID™, a global watchlist is a watchlist that is enforced across all sites in your system.
Global watchlists are highlighted by a world globe identifier () in the watchlist view as follows:

Site watchlists

If a watchlist is not configured as a global watchlist, it is considered a site-level watchlist and can be applied to one or more sites.

Site-level watchlists are highlighted by a site identifier (), followed by one or more sites, in the watchlist view as follows:

Reasons to block or notify

Reasons to block entry to visitors listed in a watchlist, or notify a watchlist manager might include one or more of the following:
  • Serious criminal records by Government agency
  • Violent activity or threats
  • False Credentials
  • Contraband items
  • Theft
  • Safety violation
  • Other reasons
NOTE: Only a watchlist manager can view the reasons why visitors are in notify or block watchlists.