Configuring the ClearID Self-Service Kiosk label printer for Wi-Fi mode (Brother TD-4550DNWB) - ClearID

Genetec ClearID™ User Guide

Applies to
ClearID
Last updated
2024-04-09
Content type
Guides > User guides
Language
English
Product
ClearID

Before visitors can use the Genetec ClearID™ Self-Service Kiosk to check in, you must configure the label printer so that labels can be printed during the check-in process.

What you should know

  • One label printer can support up to five self-service kiosks
  • The label printer must be on the same Wi-Fi network as the Genetec ClearID™ Self-Service Kiosk iPad.
    The Wi-Fi network must be enabled for use and support the following:
    • Bonjour - required for device search.
    • SNMP - required to check printer status information.
    • UDP or TCP Port 9100 - required to send print data.

Procedure

  1. Plug printer AC adapter into a power outlet and connect the power lead to the label printer.
    Rear of the Brother TD-4550DNWB label printer with the AC adapter port highlighted.
  2. Press the Power button to turn the label printer on.
    Brother TD-4550DNWB label printer LCD display controls with the power button highlighted.
  3. Press the Menu button.
    Brother TD-4550DNWB label printer LCD display controls with the menu button highlighted.
  4. Use the arrow buttons to navigate the label printer menu.
    Brother TD-4550DNWB label printer LCD display controls with the up and down menu navigation buttons highlighted.
  5. Scroll down to the WLAN (6/8) settings and press OK.
    Brother TD-4550DNWB label printer LCD display showing the WLAN menu. Brother TD-4550DNWB label printer LCD display controls with the menu button highlighted.
    1. Select WLAN WLAN (On/Off) > On and press OK .
      Brother TD-4550DNWB label printer LCD display showing the WLAN menu with the WLAN activated.
    2. In the Network Mode menu items, select Infrastructure Mode and press OK.
      Brother TD-4550DNWB label printer LCD display showing the WLAN network mode menu. Brother TD-4550DNWB label printer LCD display showing the WLAN network mode menu with Infrastructure Mode selected.
  6. Scroll down to Infra Manual Setup and press OK.
    Brother TD-4550DNWB label printer LCD display showing the WLAN network mode menu with Infra Manual Setup selected.
    1. After the search completes, scroll down and select your Wi-Fi network from the Service Set Identifier (SSID) list and press OK.
      Brother TD-4550DNWB label printer LCD display showing the SSID menu with a Wi-Fi network selected.
      NOTE: Typically this network is a Wi-Fi network with AirPrint enabled.
    2. When prompted enter the Wi-Fi password.
  7. Navigate to WLAN Status > Infrastructure Mode and press OK to verify your Wi-Fi network status and IP address.
    Brother TD-4550DNWB label printer LCD display showing the WLAN menu with WLAN Status selected. Brother TD-4550DNWB label printer LCD display showing the WLAN Status menu with Infrastructure Mode selected.
    Brother TD-4550DNWB label printer LCD display showing the Infrastructure Mode menu including connection details and status. Brother TD-4550DNWB label printer LCD display showing the Infrastructure Mode menu including Subnet, Gateway, and MAC address connection details.
    Tip: Make a note of the SSID (Wi-Fi network) and IP Addr (Label Printer IP) for later use.
    • The SSID is used to verify that you are on the same Wi-Fi network as the ClearID Self-Service Kiosk iPad.
    • The IP address is used later when selecting a label printer to verify you have the correct printer.
  8. Select your label printer (Wi-Fi).

After you finish

(Optional) Print a test badge.