Modifying an identity request in ClearID - ClearID

To modify identity requests, a supervisor or identity approver must review the pending approvals and then decide which requests to modify.

To modify an identity request:

1. Click Dashboard > My tasks.
2. From the Status list, filter the tasks that are displayed:

   Status

   Select a status from the following:

   All

   Displays all pending or completed tasks.

   Pending

   Displays tasks waiting for approval.

   Completed

   Displays completed tasks and their status. For example, approved, completed, denied, or canceled.

3. In the My tasks list, click an identity request awaiting approval to display additional details about the request.
   
4. Review the identity request details for accuracy and completeness.
5. To modify the identity request, click Edit and make any changes that are required.
   1. Click Save.

To modify multiple identities requested using a CSV import:

1. Click Dashboard > My tasks.
2. From the Status list, filter the tasks that are displayed:

   Status

   Select a status from the following:

   All

   Displays all pending or completed tasks.

   Pending

   Displays tasks waiting for approval.

   Completed

   Displays completed tasks and their status. For example, approved, completed, denied, or canceled.

3. In the My tasks list, click an identities request awaiting approval to display additional details about the request.
   
4. (Optional) If you need to modify an identity, click View identity request details () on the row for the identity to review the details of that request.
   1. Review the identity request details for accuracy and completeness.
   2. Click Edit to make any changes that you require.
   3. Click Save.