Rejecting area access requests in ClearID - ClearID

Genetec ClearID™ User Guide

Applies to
ClearID
Last updated
2024-04-09
Content type
Guides > User guides
Language
English
Product
ClearID

To reject area access requests, an area owner, area approver, or a supervisor must review the pending approvals and then decide which requests to deny.

Before you begin

What you should know

Only area owners, area approvers, or supervisors can reject area access requests.

Procedure

  1. Click Dashboard > My tasks.
  2. From the Status list, filter the tasks that are displayed:
    Status
    Select a status from the following:
    All
    Displays all pending or completed tasks.
    Pending
    Displays tasks waiting for approval.
    Completed
    Displays completed tasks and their status. For example, approved, completed, denied, or canceled.
  3. Click an access request to display additional details about the request.
  4. Review the request details.
  5. (Optional) In the History field, enter a comment about any changes you make to the access request.
  6. Click Deny.
  7. (Optional) In the Reason for denial field, enter the reason why the access request was denied.
  8. Click Confirm

Results

The area access requests are now rejected. Employees or visitors are no longer able to access the area.