About access request workflow in ClearID - ClearID

Genetec ClearID™ User Guide

Applies to
ClearID
Last updated
2024-04-09
Content type
Guides > User guides
Language
English
Product
ClearID

An access request workflow is a series of activities associated with an access request. These activities are performed by the system or authorized people during the life cycle of an access request. The activities can change the access request state and properties, affect other entities in the system, or wait for a condition to become true.

The workflow helps automate access request tasks, such as approving or rejecting access requests, so that people involved in the review and approval process can focus on other tasks.
The following diagram illustrates the access request workflow that occurs in Genetec ClearID™ and Synergis™.
Rejected Wait for start Update SC access rule Wait for expiration Remove SC access rule Area owners email notification Done End access request Add access to area Rejected Approved Approved For each area New access request Area 2 approval Supervisor 1 approval Employee or supervisor

1 (Optional) Supervisor approval can be enabled for the area.

2 (Optional) Area approval can be enabled for the area.

NOTE: By default, access requests are limited to the minimum access required. This limits what a user can do with an access card.