Deleting identities in ClearID - ClearID

Genetec ClearID™ User Guide

Applies to
ClearID
Last updated
2024-04-09
Content type
Guides > User guides
Language
English
Product
ClearID

An administrator can delete identities that have become obsolete or are no longer required. For example, when a person leaves the organization, or when an identity was created in error.

Before you begin

You must have identities that were previously created, that are now ready for deletion.

What you should know

Only account administrators can delete identities.
  • Search functions and audit trail information are retained after an identity is deleted so that you can check when the person had their access removed and the reason.
  • The identity is also removed from all associated approver, owner, or manager lists or identity requests if applicable.

Procedure

  1. From the Home page, click Organization > Identities.
  2. Select an option from the drop-down menu to display the identities that you require. Choose one of the following:
    Active
    Displays active identities.
    Inactive
    Displays inactive identities.
    All
    Displays all active and inactive identities.
  3. In the Search field, enter your search criteria and press enter.
  4. Select an identity from the list to view the identity details.
  5. Click Delete identity.
    Identities page in Genetec ClearID™ showing the General setting page for an identity.
  6. Click Remove to confirm the deletion.