Log on to your Genetec ClearID™ account to submit
visitor or access requests.
Before you begin
- Enable cookies in the web browser that you are using
- If you are not using a corporate Active Directory system, activate your ClearID account by clicking the activation
link in your
email.
Procedure
-
In your web browser, enter or select the required host as detailed in your
account activation email.
For example,
https://portal.clearid.io/.
NOTE:
If a corporate log on
(single sign-on using Microsoft Office 365 or similar) is used, the account is automatically
activated and no activation email is received.
-
On the logon page, enter your username
and click Logon.
You are redirected to your user account’s logon page.
-
(Optional) Select an account.
Tip: If you have more than one account, you can switch accounts at
any time by clicking Change account from the account
options under the user ID.
Results
The
My requests page is displayed and you are ready to use
ClearID.