Firewall ports used in ClearID - ClearID

Genetec ClearID™ User Guide
Applies to
ClearID
Last updated
2024-04-09
Content type
Guides > User guides
Language
English
Product
ClearID

To ensure that Genetec ClearID™ works as designed, the following ports, URLs, and network requirements must be met.

ClearID web portal

The following network configuration is required for the web portal:
  • TCP Port 443 outbound
  • *.clearid.io - Allow all outbound traffic for this domain
  • *.core.windows.net - Allow all outbound traffic for this domain
  • *.launchdarkly.com - Allow all outbound traffic for this domain

ClearID plugin

The following network configuration is required for the plugin:
  • TCP Port 443 outbound
  • *.clearid.io - Allow all outbound traffic for this domain
  • *.servicebus.windows.net - Allow all outbound traffic for this domain
  • *.core.windows.net - Allow all outbound traffic for this domain
NOTE: The server that the plugin is installed on requires internet access to communicate between Synergis™ and ClearID cloud services.

Genetec ClearID™ One Identity Synchronization Tool

The following network configuration is required for the One Identity Synchronization Tool:
  • TCP Port 443 outbound
  • *.clearid.io - Allow all outbound traffic for this domain

Genetec ClearID™ LDAP Synchronization Agent

The following network configuration is required for the LDAP Synchronization Agent:
  • TCP Port 443 outbound
  • *.clearid.io - Allow all outbound traffic for this domain

Genetec ClearID™ Self-Service Kiosk

The following features or network configuration are required for the Self-Service Kiosk:
  • TCP Port 443 outbound
  • *.clearid.io - Allow all outbound traffic for this domain
  • *.azurewebsites.net - Allow all outbound traffic for this domain
  • Label Printer (Wi-Fi mode only) Bonjour - used for device search
  • Label Printer (Wi-Fi mode only) SNMP - used for checking printer status information
  • Label Printer (Wi-Fi mode only) UDP or TCP Port 9100 - used for sending print data

Other requirements

The following resources are used by ClearID to enhance the user experience, but they are not mandatory.
Google Maps:
  • https://www.google.com/
  • https://maps.googleapis.com
  • https://fonts.googleapis.com/
  • https://maps.gstatic.com/
Microsoft Application Insights:
  • https://dc.services.visualstudio.com/
  • https://dc.applicationinsights.azure.com/
  • https://dc.applicationinsights.microsoft.com/
NOTE: These resources do not prevent you from using the ClearID portal, but some elements of the user interface might not format correctly unless these resources are available.