Selecting a ClearID Self-Service Kiosk label printer - ClearID

Before you can print visitor badges from the Genetec ClearID™ Self-Service Kiosk, you must select a label printer.

To select a Bluetooth kiosk label printer:

1. In the Self-Service Kiosk mobile app, tap Settings ().
2. On the Settings page, tap Bluetooth to select the printing mode you require.
   1. If requested, enter your user authentication details.
   
3. If you selected Bluetooth, in the Printing section, your selected printer should be displayed.
   

   Tip: Bluetooth mode: If the printer is not displayed or bluetooth is not selected, tap WiFi then tap Bluetooth to trigger discovery again.
4. Tap Close settings to complete your printer selection setup.

To select a Wi-Fi kiosk label printer:

1. In the Self-Service Kiosk mobile app, tap Settings ().
2. On the Settings page, tap WiFi to select the printing mode you require.
   1. If requested, enter your user authentication details.
   
3. Choose one of the following:
   • Discover WiFi printer
   • Set printer manually (IP address)
   1. If you selected Discover WiFi printer, wait for the Printers list to be displayed then select your printer.
      Verify that the IP address of the printer you are selecting matches the IP address seen during printer configuration.

      Tip: Wi-Fi mode: If the printer is not displayed or Wi-Fi is not selected, tap Bluetooth then tap WiFi to trigger discovery again.
   2. If you selected Set printer manually (IP address), enter the IP address of the printer and tap Save.
      
4. Tap Close settings to complete your printer selection setup.

To select an Ethernet kiosk label printer:

1. In the Self-Service Kiosk mobile app, tap Settings ().
2. On the Settings page, tap WiFi to select the printing mode you require.
   1. If requested, enter your user authentication details.
   
3. Choose one of the following:
   • Discover WiFi printer
   • Set printer manually (IP address)
   1. If you selected Discover WiFi printer, wait for the Printers list to be displayed then select your printer.
      Verify that the IP address of the printer you are selecting matches the IP address seen during printer configuration.

      Tip: Wi-Fi mode: If the printer is not displayed or Wi-Fi is not selected, tap Bluetooth then tap WiFi to trigger discovery again.
   2. If you selected Set printer manually (IP address), enter the IP address of the printer and tap Save.
      
4. Tap Close settings to complete your printer selection setup.