About ClearID Self-Service Kiosk - ClearID

Genetec ClearID™ User Guide

Applies to
ClearID
Last updated
2024-04-09
Content type
Guides > User guides
Language
English
Product
ClearID

Genetec ClearID™ Self-Service Kiosk is a mobile app that simplifies the management of visitors enrolled using the Genetec ClearID™ self-service portal. The self-service kiosk is intended for visitor centers or gated facilities where guests check-in by themselves.

Example of Genetec ClearID™ Self-Service Kiosk mobile app showing Welcome screen on an iPad and also showing kiosk floor stand and tabletop stand options.
Visitors can check in at the ClearID Self-Service Kiosk using several methods:
  • Find a visitor associated with a visit by scanning their invitation QR code.
  • Find a visitor associated with a visit by scanning their drivers license.
  • Find a visitor associated with a visit by scanning their passport or citizen card (MRZ data).
  • Find a visitor associated with a visit by scanning their Identity Document (various ID types from more than 200 countries).
  • Find a visitor associated with a visit by their email.
NOTE: After visitors are checked-in from the ClearID Self-Service Kiosk, the host is notified by email and SMS message (if enabled).
With the ClearID Self-Service Kiosk, you can also do the following:
  • Screen visitors during a self-service check-in or a self-registration.
  • Take a photo of the visitor1.
  • Print a visitor badge using a wireless label printer (Bluetooth or Wi-Fi). The badge includes a photo and identifies the visitor and the event they are attending.
  • Visitor self-registration.
  • Company logos on the ClearID Self-Service Kiosk and visitor badges.
  • Customer-specific welcome and assistance messages on the ClearID Self-Service Kiosk.
NOTE: 1This photo is only used on the printed badge. The photo is not saved or stored for later use to ensure that visitor information is protected.

Visitor badges

The following examples show visitor badges in portrait and landscape orientation.
Visitor badge examples printed from the Genetec ClearID Self-Service Kiosk.
Badge dimensions: 10 x 6.1 cm's or 3.94 x 2.56 inches.

To download the Genetec ClearID™ Self-Service Kiosk mobile app, visit the App Store.