Before the QR codes automatically generated by Genetec ClearID™ for visitor confirmation email notifications can be understood and processed by Synergis™ Cloud Link during check-in, you must configure your Qscan barcode reader to support 40-bit hexadecimal QR codes.
Before you begin
WARNING: Qscan barcode readers contain a Class 2 laser.
Do not look directly into the laser.
What you should know
In this scenario, we describe how to program Qscan devices to support 40-bit hexadecimal QR codes used in ClearID and output to Synergis Cloud Link.
For example, a QR code when scanned by
Qscan is typically read as alphanumerics ABC1234567.
Synergis Cloud Link requires the QR code in HEX format
0xAB 0xC1
0x23 0x45 0x67 to manage access requests.CAUTION:
The steps described
in the following process remove alphanumeric QR code support from the Qscan barcode
reader. The Qscan barcode reader cannot be used in alphanumeric mode while the 40-bit
hexadecimal mode is active.
Procedure
-
To reset to factory default settings, scan the qscan resetbarcode1.pdf
barcode.
NOTE: The Qscan reader beeps twice if the factory reset is successful. -
To ignore alphanumeric characters, scan the qscan no alpha delete.pdf
barcode.
-
To turn HEX conversion on, scan the qscan hex conversion.pdf barcode.
-
To output 40-bits, scan the qscan 40-bit.pdf barcodes.
NOTE: This file has three barcodes so scan one at a time.
