Approving identity requests in ClearID - ClearID

To approve identity requests, a supervisor or identity approver must review the pending approvals and then decide which requests to approve.

To approve an identity request:

1. Click Dashboard > My tasks.
2. From the Status list, filter the tasks that are displayed:

   Status

   Select a status from the following:

   All

   Displays all pending or completed tasks.

   Pending

   Displays tasks waiting for approval.

   Completed

   Displays completed tasks and their status. For example, approved, completed, denied, or canceled.

3. In the My tasks list, click an identity request to display additional details about the request.
   

   NOTE: The buttons that are available in the identity request details vary depending on whether you are the requester, supervisor, or an approver.
4. Review the identity request details for accuracy and completeness.
5. (Optional) If you need to modify the identity request, click Edit and make any changes that are required.
   1. Click Save.
6. If the request is not valid or contains incorrect information, click Deny.
   1. Enter the reason for denial and click Confirm.
7. If the request is valid and correct, click Approve.
8. In the Reason for approval field, enter the reason for approval and click Confirm.
   

To approve identities imported using a CSV import:

1. Click Dashboard > My tasks.
2. In the My tasks list, click an identities request to display additional details about the request.
   

   NOTE: The buttons that are available in the identity request details vary depending on whether you are the requester, supervisor, or an approver.
3. Review the identities request details for accuracy and completeness.
   1. If all the identities in the request are correct, click Approve all then click Save.
   2. If all the identities in the request are not correct, click Deny all then click Save.
4. (Optional) If you need to modify an identity, click View identity request details () on the row for the identity to review the details of that request.
   1. Click Edit to make any changes that you require.
   2. Click Save.
5. If the request is not valid or contains incorrect information, click Deny () on the row for the identity.
   1. Enter the reason for denial and click Confirm.
6. If the request is valid and correct, click Approve () on the row for the identity.
   1. Click Save.
   2. In the Reason for approval field, enter the reason for approval and click Confirm.