Approving area access requests in ClearID - ClearID

Genetec ClearID™ User Guide

Applies to
ClearID
Last updated
2024-04-09
Content type
Guides > User guides
Language
English
Product
ClearID

To approve area access requests, an area owner, area approver, or a supervisor must review the pending approvals and then decide which requests to approve.

Before you begin

Ensure that some area access requests have already been submitted.

What you should know

Only area owners, area approvers, or supervisors can approve area access requests.

Procedure

  1. Click Dashboard > My tasks.
  2. From the Status list, filter the tasks that are displayed:
    Status
    Select a status from the following:
    All
    Displays all pending or completed tasks.
    Pending
    Displays tasks waiting for approval.
    Completed
    Displays completed tasks and their status. For example, approved, completed, denied, or canceled.
  3. Click an access request to display additional details about the request.
  4. Review the request details and make any changes that you require.
    Tip: You can modify the request if the request has an error or something that needs changing. For example, you can amend the dates due to an office closure, or amend the schedule to a more appropriate access schedule.
  5. (Optional) In the History field, enter a comment about any changes you make to the access request.
  6. Click Approve.
  7. (Optional) In the Reason for approval field, enter a reason for the access approval.
  8. Click Confirm.

Results

The area access requests are now approved. Employees or visitors are able to access the area during the periods specified in their access requests.