Viewing a visitors report in ClearID - ClearID

You can view a visitors report for any current or upcoming visits, or visits that occurred in the past. The report results are specific to a site, and can be filtered using event requester, expected arrival, and watchlist status.

1. From the homepage, click Reports > Visitors.
2. Select a site from the Site list.
   
3. (Optional) Enter a name in the search box.
4. (Optional) Click the Requested by filter icon and enter a visit requesters name.
5. (Optional) Click the Expected arrival filter icon and select an expected arrival option:
   • Current and upcoming visits
   • A day ago
   • 7 days ago
   • 30 days ago
   • 90 days ago
   • All past events

   Tip: If no visitors are displayed, select a longer Expected arrival filter to increase the filtered results that are displayed.
6. (Optional) Click the Watchlist status filter icon and select one or more checkbox options:

   Allowed

   The visitor did not match any block list entries during the watchlist screening process and was allowed access to visit the site.

   Blocked

   The visitor matched one or more block list entries during the watchlist screening process and was blocked from visiting the site.

   Unblocked

   The visitor matched one or more block list entries during the watchlist screening process but was allowed access to visit the site by the watchlist manager.

   In progress

   Visitor watchlist screening is in progress.

   Notified

   The visitor matched one or more notify list entries during the watchlist screening process. The watchlist manager was notified and the visitor was allowed access to the site.

   1. (Optional) Click the Blocked hyperlink to open the Visitor watchlist alert dialog. From this dialog, a watchlist manager can allow entry if required.
   2. (Optional) Click the information icon next to an unblocked watchlist status for more information about who unblocked the visitor.
7. (Optional) Click to reset filter selections and return to the visitors list.