Configuring the ClearID Self-Service Kiosk label printer for Ethernet mode (Brother QL-820NWBc or QL-820NWB) - ClearID

Before visitors can use the Genetec ClearID™ Self-Service Kiosk to check in, you must configure the label printer so that labels can be printed during the check-in process.

Before you begin

Familiarize yourself with the following:

• Brother QL-810W/820NWB Quick Setup Guide (English)
• Brother QL-810W/QL-820NWB User Guide (English)
• Brother QL-820NWB LED Status indicators

NOTE: The Brother QL-820NWBc replaced the Brother QL-820NWB printer (discontinued). For more information about the differences, see Brother QL-820NWBc Specifications changes.

1. Plug printer AC adapter into a power outlet and connect the power lead to the label printer.
   Brother QL-820NWBc label printer (rear)

   Brother QL-820NWB label printer (rear)
2. Make sure that the printer is turned OFF before connecting the LAN cable.
   Brother QL-820NWBc label printer (rear)

   Brother QL-820NWB label printer (rear)
   1. Connect a LAN cable to the LAN port on the back of the printer.
      Tip: Use a straight-through Category 5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet Network.
3. Press the Power button to turn the label printer on.
   
4. (Optional) If you see Template Mode menu and the incorrect label size displayed, disable it.
   
   1. Press Menu, navigate to Template Settings and turn off the Template Mode setting.
5. Select your label printer (Ethernet).