Before visitors can use the self-service kiosk to check in or check out, you must add
the Genetec ClearID™ Self-Service Kiosk iPad device to Genetec ClearID™. Then you can register
and activate the device in the ClearID Self-Service Kiosk mobile app.
Before you begin
- Wi-Fi must be enabled on the self-service kiosk device before activating the
device.
What you should know
- Only a site administrator can generate a device
activation code in ClearID.
- You can only activate and associate a ClearID Self-Service Kiosk with one site at a
time.
- The ClearID Self-Service Kiosk iPad must be on the same Wi-Fi network as the label
printer.
Procedure
-
In ClearID, click and select your site.
-
On the site page, click Devices.
-
Click Add device to define your ClearID Self-Service Kiosk
in ClearID.
-
In the Add device dialog, enter a name and click
Add.
Tip: Consider including the associated site or area in the name to help
you easily identify your kiosk in the future.
-
Activate your kiosk in ClearID:
-
In the devices list, find your kiosk and then in the Status
field, click Generate activation code.
-
Make a note of the activation code for later use.
-
(Optional) Copy to clipboard.
Tip: Use Copy to clipboard when the person who
registers the ClearID Self-Service Kiosk device in the ClearID portal is different
to the person who activates the self-service kiosk. Once the code is in the
clipboard, it can be emailed to the person who activates the kiosk.
-
Click OK.
-
In the ClearID Self-Service Kiosk mobile app, enter your device activation code and tap
Register.
Results
Your self-service kiosk is now activated in ClearID and ready for use.