Use the following information to help you understand how Genetec ClearID™ is different from traditional access control systems.
- Security personnel must verify with the room owners before granting access to someone.
- When the access is no longer required, the person never goes back to security to ask to be removed from the room.
- Most sites do not track or record why access was required.
In ClearID, the self-service Web portal reduces effort and increases flexibility by using workflows when employees, managers, and owners of the different secure areas request and grant access.
- Separate requests and approval workflows are created for each request.
Each request includes the requester identity, time of request, reason for request, and other audit trail information.
- Each request generates email notifications for the requester and for approvers.
- After the request summary is confirmed, it is automatically assigned to the right individuals for approval.
- The employee manager, area owners, and other approvers receive an email requiring them to approve, deny, or modify the submitted request.
- After the approval process occurs, the requester receives an email notifying them whether their request was approved or rejected.
Using the self-service portal, employees can request access to specific areas in the same building or in a different site. Even when the site is managed by a different instance of Security Center.
If a person is traveling for the first time to an office managed by a different instance of Synergis™, the system automatically creates a cardholder and synchronizes all the credentials a few hours before the travelers arrive on site. On the last day of the trip, as specified in the access request, the system automatically revokes access to the secure area.