Checking the status of identity requests in ClearID - ClearID

Administrators can check the status of identity requests to ensure that the organization is security-compliant, audit ready, and that the requests are processed in a timely fashion.

1. From the homepage, click Reports > Identity requests.
   
2. In the Identity requests report page, select the display time that you require. Choose one of the following:

   Display time in local

   Report times are displayed using the system time from the computer of the logged in user.

   Display time in UTC

   Report times are displayed using Coordinated Universal Time (UTC).

3. In the Request date column, click to filter the results by date.
   Select one of the following: Last 24 hours, Last 7 days, Last 30 days, Last 90 days, Last 365 days, or Date range (UTC).
   1. If you selected Date range, use the calendar picker to select the date range that you require.
      NOTE: The Request date time period is limited to a maximum of 1 year.
4. In the Requested by column, click to filter the results by identity requester.
   1. Enter a user name or email address in the search field.
   2. (Optional) Click the Requested by hyperlink to display summary details about the requester.
5. In the Name column, click to enter a search string and filter the results by Any words or All words.
   1. (Optional) Click the Name hyperlink to display the identity request.
      NOTE: If you are an approver, you can Approve or Deny the pending identity request while viewing the request.
6. In the Identity template column, click to filter the results by identity template type.
7. In the Status column, click to filter the results by status.
   1. Select one or more checkboxes to filter the results by the statuses that you require (Submitted, Waiting for approvals, Denied, Approved, Canceled, or Completed).
8. In the Reviewers column, click to filter the results by identity, role, or both.
9. (Optional) Click to reset filter selections.