Use this information to help you understand how visitors check in at a Genetec ClearID™ Self-Service Kiosk.
NOTE: Visitors can check in up to 1 hour before a visit event.
Scenario 1: Self-Service Kiosk check-in (paper badge)
Visitors can easily check in at a ClearID Self-Service Kiosk. Using their emailed QR code, visitors scan the code, take a picture, and print a visitor badge that identifies the visitor and the event they are attending.
Scenario 2: Self-Service Kiosk check-in (cardholder credential)
Using Security Center, a receptionist can assign a credential to Genetec ClearID™ visitors, the visitor can then use their card to access specified areas in the building when accompanied by their host.
Self-service check-in
The self-service check-in is intended for visitors who have been invited or pre-registered.
You can use the ClearID Self-Service Kiosk to check in yourself using QR code, ID, or
email up to 1 hour before a visit event:
- If duplicate names are found, you select your unique email from list.
- If you scan a QR code that is not found, the Self-Service Kiosk switches to looking for visitor by email.
- If an ID or email is not found the Self-Service Kiosk switches to the self-registration process.
NOTE: The check-in choices displayed on the ClearID Self-Service Kiosk
Welcome page can be customized to hide any options that are not
relevant to your site or your visitor experience.
For more information, see the
Kiosks tab section in Enabling visitor management for sites in ClearID.