Checking the status of access requests in ClearID - ClearID

Area owners and site owners can check the status of access requests to ensure that the organization is security-compliant, audit ready, and that the requests are processed in a timely fashion.

1. From the Home page, click Reports > Access requests.
   
2. In the Access requests report page, select the display time that you require. Choose one of the following:

   Display time in local

   Report times are displayed using the system time from the computer of the logged in user.

   Display time in UTC

   Report times are displayed using Coordinated Universal Time (UTC).

   Display time in site time zone

   Report times are displayed using the time zone of the site.

3. From the sites list, select the site that you require.
4. In the Request date column, click to filter the results by date.
   Select one of the following: Last 24 hours, Last 7 days, Last 30 days, Last 90 days, Last 365 days, or Date range.
   1. If you selected Date range, use the calendar picker to select the date range that you require.
      NOTE: The request date time period is limited to a maximum of 1 year.
   2. (Optional) Click to display the report results by Request date in ascending () or descending () order.
5. In the Area column, click to filter the results by area name.
   1. Search for an area or select one or more checkboxes to filter the results by the areas that you require.
   2. Click the Area name hyperlink to display and verify the area details.
      Tip: If you do not agree with an access request shown in the report, you can click the Area name hyperlink in the report, then click Access and click next to a user to revoke the access.
6. In the Status column, click to filter the results by status.
   1. Select one or more checkboxes to filter the results by the statuses that you require (Submitted, Waiting for approvals, Denied, Approved, Canceled, or Completed).
   2. (Optional) Click the Status hyperlink to display the access request.
      NOTE: If you are an approver, you can Approve or Deny the pending access request while viewing the request.
7. In the Requested by column, click to filter the results by access requestor.
   1. Enter a user name or email address in the search field.
   2. (Optional) Click the Requested by hyperlink to display summary details about the requestor.
8. In the Requested for column, click to filter the results by access recipient.
   1. Select one of the following:

      All

      Displays all identity and role access requests.

      An identity

      Select An identity, then enter an identity in the search field when you want to filter access requests for a specific identity.

      A role

      Select A role, then enter a role in the search field when you want to filter access requests for a specific role.

   2. (Optional) Click the Requested for hyperlink to display summary details about the recipient.
9. In the Period of access column, click to filter the results using a date range.
10. (Optional) Click to reset filter selections.