About cloud playback - Security Center 5.10

Security Center User Guide 5.10

Applies to
Security Center 5.10
Last updated
2022-06-15
Content type
Guides > User guides
Language
English (United States)
Product
Security Center
Version
5.10

Video archives in Cloud storage are available for playback and investigation in Security Center.

Video archives in the cloud are assigned to the Performance tier or the Long-term tier. These access tiers affect the availability of the recordings.

Performance tier
Recordings in the Performance tier are available to all authorized users connected to the system. Subject to certain limitations, you can work with these video archives in the same way as playback video managed by the Archiver.
Long-term tier
Video archives in the Long-term tier are not available immediately, and must be requested from Security Desk. Access to requested files is usually granted within 15 hours, and these files remain available at the Performance tier for seven days.

Depending on your organization's Cloud storage policies, video archives typically spend a short time in the Performance tier before moving to long-term storage.