Entities can appear in several different states in the area view, which are represented by different colors.
The following table lists the three entity states:
State | Color | Description |
---|---|---|
Online | White | The server can connect to the entity. |
Offline | Red | The server cannot connect to the entity. |
Warning | Yellow | The server can connect to the entity, but there are problems. |
Entity warnings usually appear because of invalid configurations. For example, when it
comes to cameras the following two conditions can cause the camera to fall into a yellow
warning state:
- Multiple, conflicting recording schedules have been applied to the same camera.
- A Transmission lost event has occurred. This means that the Archiver is still connected to the camera, but it has not received any video packets for more than 5 seconds.
To troubleshoot offline and warning states of cameras, you do one of the following:
- Change the conflicting schedules. For information about schedule conflicts, see the Security Center Administrator Guide.
- Troubleshoot the Archiver role.