Searching for cardholders - Security Center 5.10

Security Center User Guide 5.10

Applies to
Security Center 5.10
Last updated
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Guides > User guides
Security Center
User guides

If you have a large access control system and cannot find a cardholder, you can search for them by name, or use the advanced search by applying a combination of filters.


  1. From the home page, open the Cardholder management task.
  2. To search by an entity name, enter the name in the Search () box.
    All entities with names that match the text you entered are listed.
  3. To search for the entity using the advanced search:
    1. In the left pane, click Advanced search.
    2. Set up the query filters for the report. Not all query filters are available for each task. Choose from one or more of the following, according to your task:
      Activation date
      Specify a time range during which the cardholder profile activates.
      Expiration date
      Specify a time range during which the cardholder or visitor profile expires.
      Unused cardholders
      Search for cardholder or visitors for whom no assigned credentials have produced an access granted event within a certain time range.
      NOTE: For the report to generate results, all Access Manager roles must be active and online.
      The status of the cardholder or visitor’s profile: Active, Expired, or Inactive.
      First name
      Cardholder or visitor’s first name.
      Last name
      Cardholder or visitor’s last name.
      Email address
      Cardholder or visitor’s email address.
      Mobile phone number
      Cardholder or visitor's mobile phone number.
      Restrict the search to entries that contain this text string.
      Whether or not the cardholder or visitor has a picture assigned.
      Cardholder groups
      Restrict the search to specific cardholder groups.
      Partition that the entity is a member of.
      Credential name
      Credential's name.
      Credential status
      The status of the cardholder or visitor’s credential: Active; Expired; Inactive; Lost; Stolen. Not all statuses are available for every task.
      Credential information
      Restrict the search to specific card formats, facility codes, card numbers, or license plates.
      Can escort visitors
      Indicates whether or not the cardholder can act as a visitor host (can be switched on or off).
    3. Click Search.


The cardholders that match your search criteria are displayed on screen.


In this example, the cardholder you are searching for has a card that was activated less than a week ago. In the Activation date filter, enter 7 days in the During the last field.