Enabling offline PTZ mode on a Security Desk workstation - Security Center 5.10

Security Center User Guide 5.10

Applies to
Security Center 5.10
Last updated
2023-05-02
Content type
Guides > User guides
Language
English
Product
Security Center
Version
5.10

To allow operators to control PTZ cameras while Security Desk is offline (not connected to the Directory), you can enable the offline PTZ mode.

Procedure

  1. On the computer where you are running Security Desk, open the file App.SecurityDesk.config found in the ConfigurationFiles folder under the Security Center installation folder (default=C:\Program Files (x86)\Genetec Security Center 5.10 on a 64-bit machine).
  2. Add the following child element to the <configuration/> element.
    <?xml version="1.0" encoding="utf-8"?>
    <configuration>
       ...
       <Ptz DisableThrottling="False" ThrottlingDelay="75" AllowOfflineMode="True"/>
       ...
    </configuration>

    If the <Ptz/> child element already exists, only add the AllowOfflineMode attribute.

    NOTE: The syntax is case-sensitive.
  3. Save your changes and restart Security Desk.